Pricing

WeTest Privacy Policy

Last Updated: 2022/02/07
Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.
Here is a summary of the information contained in this privacy policy ("Privacy Policy") This summary is to help you navigate the privacy policy and it is not a substitute for reading everything! You can use the hyperlinks below to jump directly to particular sections.
What information do we need to provide the Service?
If you register an account to use the Service then we will need some information from you to set this up. If you choose to set up your profile using a social media account, we also collect information from that social media account. If you choose, you can provide certain other information to personalise the experience and enable Service features, or participate in the Service.. If you need to get in touch with us then we will also retain some information so that we can get back in touch with you and address any concerns. More Information.
How will we use your information?
We use your information to provide the many functions and services that comprise the Service. We also use your information for account verification, security purposes and to support and improve the Service. We do not share your information with any third parties, except where we need to in order to provide the Service (e.g., use local cloud providers or to back up your data; using our affiliates around the world to help us to deliver the Service) or monitor the success of our marketing and advertising programs, or we are instructed to by a court, authority or compelled by law. More Information.
Who do we share your information with?
We use some third parties to help us deliver the best possible experience (e.g., cloud services to back up your data and support the Service). When we use a third party, we only do this to process or store your information for the purposes described in this privacy policy. We also have affiliates around the world who help us deliver the Service and we may be required by a court or legal obligation to disclose certain information in some circumstances. More Information.
Where do we process your information?
Our servers are located in the United States. Our support, engineering and other teams are located in the United Statesand will have access to your information. More Information.
How long do we keep hold of your information?
We generally retain your information for the period during which you maintain an account for the Service, after which time your data is deleted (as further described in this privacy policy), unless otherwise required by applicable laws. More Information.
How can I exercise my rights over my information?
Depending on where you live, you may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data. More Information.
How to get in touch with us
If you have any questions about anything in this policy, or want to exercise any rights you may have, please contact us here.
How will we notify you of changes?
Changes to this Privacy Policy will be posted here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.. More Information.
Contact Information
Data Controller:Top Range Mobile Limited
Email: DPO_WeTest@wetest.net
EU Representative:Tencent International Service Europe B.V
Email: eudataprotection@tencent.com
UK Representative:Image Frame Investment (UK) Limited
Email: DPO_WeTest@wetest.net
Korea Representative:Tencent Korea Yuhan Hoesa
Email: DPO_WeTest@wetest.net
Welcome to WeTest!
This privacy policy explains the when, how and why when it comes to processing of your personal information in connection with and website for the WeTest platform (the "Service"), and sets out your choices and rights in relation to that information. Please read it carefully - it is important for you to understand how we collect and use your information, and how you can control it.
If you do not agree to the processing of your personal information in the way this privacy policy describes, please do not provide your information when requested and stop using the Service. By using the Service you are accepting our rules regarding your personal information as described in this privacy policy.
This Service has been developed by Top Range Mobile Limited ( "we","us","our" ). For the purpose of data protection laws, the data controller of your personal information in relation to the Service is Top Range Mobile Limited. The office of Top Range Mobile Limited is located at 29/F., Three Pacific Place, No. 1 Queen's Road East, Wanchai, Hong Kong.
Our representatives for data protection purposes in certain jurisdictions are as follows:
UKImage Frame Investment (UK) LimitedSuite 1, 3rd Floor 11 - 12 St. James's Square, London, United Kingdom, SW1Y 4LBDPO_WeTest@wetest.net
EUTencent International Service Europe B.V26.04 on the 26th floor of Amstelplein 54, 1096 BC Amsterdam, the Netherlandseudataprotection@tencent.com
KoreaTencent Korea Yuhan Hoesa152, Taeheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong), Seoul, KoreaDPO_WeTest@wetest.net
Please note that this privacy policy describes how we process the personal information you provide as part of your use of the Service. To the extent you use the Service as part of your employment, we are not the controller of any personal information that you input into the Service. For such personal information we are the data processor and act on your employer' s instructions. Please see our Data Processing Agreement located [ https://www.wetest.net/introduction/agreement/dateprivacy ] for further information.
1. The Types of Personal Information We Use
This section describes the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use that data, please see the section entitled " How we use your personal information " below.
The following is a high level summary of the types of personal information we use:
1. Information you provide to us (either directly or through a third party).
  • Registration information:You give us information about you when you register for and use the Service: your enterprise email, phone number, name, avatar, password, WeCom information, Github account, Google account and information we import from your connected social media account (Facebook or Twitter) in order to set up your profile, including your name as it appears on your social media profile, your user ID and your profile picture (if any). You also provide us with information when you set up your profile for the Service. You may provide additional information as part of your profile.
  • Customer service information:You give us your name, email address, company name when you contact us for customer service purposes. We also process any information you provide in communications with us.
  • Payment management information:We process information when you make payments. We will also maintain a record of transaction history.
  • Game installation package information:We collect information on the apps you install, including the application name, package name, version number and icon.
  • WeCom information:We collect your user name, avatar, OpenID and other WeCom information.
  • Facebook information:If you choose to log-in using Facebook, we import your user name, avatar, email address, Open ID and other information available from Facebook, including the Facebook ID.
  • Google information:If you choose to log in using Google, we import your Google email address, Gmail account details, Google ID and display name.
  • Github information:If you choose to log in using Github, we import your Gitbub ID, Github email, nickname, and Github photo.
2. Information about you generated as part of the Service
We automatically collect certain data from you when you use the Service:
  • Testing and performance information:We collect information as part of our testing, monitoring and analysis (including function, server and safety testing, application performance monitoring and data analysis). For testing, this information includes your IP address, website ID, time zone, pressure test data, network information, game information, cookies data, test script files and vulnerability reports, including related pictures and videos. For performance monitoring, this information includes your identity information, OpenID, country, province and country code, device information (storage, GPU information, CPU model, CPU usage rate, device brand, network traffic, device system version, client exports IP, screen resolution, ROM, RAM, device manufacturer, CPU architecture, remaining memory, device model and system time) and other information such as FPS, SDK version, network type and IP address. We collect device information for data analysis.
  • Quota management information:We collect the quota, usage history and usage time when you use the Service.
We also collect and store your data:
  • each time you interact with us, for example, if you contact our support team;
  • when you communicate with other users in the Service (e.g., chat content and log data); and
  • if you conduct any transactions within the Service, we collect information in connection with the transaction and to maintain transaction records.
2. Cookies
We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) ("Cookies") to enhance your experience using the Service. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
For more information about our Cookies policy, click [https://www.wetest.net/introduction/agreement/cookiepolicy].
3. Children
Children must not use the Service for any purpose.
By children, we mean users under the age of 18 years old; or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age in the table below.
Country in which the user is locatedMinimum age of the user
Canada13
European Economic Area / Switzerland16
Japan20
Republic of Korea14
Russia14
Singapore13
United Kingdom13
United States13
We do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages, please contact us at DPO_WeTest@wetest.net and we will delete such information.
4. How We Use Your Personal Information
This section provides more detail on the types of personal information we collect from you, and why. For users who live in the United Kingdom, European Economic Area ( "EEA" ) or Switzerland ("Relevant Jurisdiction"), it also identifies the legal basis under which we process your data.
Personal InformationPurpose of UseLegal Basis (only relevant if you are located in a Relevant Jurisdiction)
Information you provide to us (either directly or through a third party).
Name, enterprise email, telephone number, avatar, password and WeCom information.We use this information to create your account for the Service in accordance with your request.Necessary to perform our contract with you to provide the Service.
Social Media Information (if you choose to log in via your social media account with these networks):
  • Facebook: Name, Facebook ID, Profile Picture, Email Address.
  • Google Email: Gmail account, Google ID, Display Name.
  • Github: Github ID, Github Email, Nickname, Github photo.
We use this information to create your account for the Service in accordance with your request.Necessary to perform our contract with you to provide the Service.
WeCom user name, avatar, OpenID and other WeCom information.We use this information to identify users, help us improve the product experience, to manage test data and for log in authorization purposes.Necessary to perform our contract with you to provide the Service.
Information on the apps you install, including the application name, package name, version number and icon.We use this information to install games and for function testing.It is in our legitimate interests to use this information to provide the Service to you.
Payment records (User ID,Account ID,Open ID, Order ID, merchant ID, Price, Product ID, payment status, amount, date, time, link).We use this information to maintain a record of your transaction history.Necessary to perform our contract with you to provide the Service.
Information generated as part of the Service
IP address, website ID, time zone, game installation package information, cookies data, test script files, network information, pressure test data and vulnerability reports, including related pictures and videos.We use this information for carrying out testing of the Service.It is in our legitimate interests to use this information to ensure the Service runs effectively.
Identity information, OpenID, country, province and country code, device information (storage, GPU information, CPU model, CPU usage rate, device brand, network traffic, device system version, client exports IP, screen resolution, ROM, RAM, device manufacturer, CPU architecture, remaining memory, device model, system time) and other information such as FPS, SDK version, network type and IP address.
We use this information for carrying out performance monitoring and data analysis.
In particular, we use this information:
  • To provide a fair environment;
  • To solve crashes and optimize compatibility;
  • To improve our services, including the functionality of the Service;
  • For security and verification purposes; and
  • To identify and address bugs and assess service function for optimisation.
It is in our legitimate interests to use this information to protect the integrity of the Service and improve its operation.
IP AddressWe use this information to for specifying your country and the corresponding language version when logging into the Service.Necessary to perform our contract with you to provide the Service.
Quota, usage history and usage time when you use the Service.We use this information for quota management purposes.It is in our legitimate interests to use this information to ensure our Service is effective and efficient.
5. How We Store and Share Your Personal Information
Pursuant to our contract with you to provide you with the Service, your personal information will be processed on servers that may not be located where you live. No matter where our servers are located, we take appropriate measures to safeguard your rights in accordance with this privacy policy. Our servers for the Service are located in:
  • the United States.
Our support, engineering and other teams are located in the United States.
Only where necessarywill we share your personal information with third parties. Situations where this occur are:
  • Third partiesthat provide services in support of the Service, including providers of cloud services that process information identified in this policy on their servers for the purpose of providing the Service, for payment processing, for the purpose of processing support ticket ID and support communication, and for the purpose of providing marketing and advertisements and monitor the success of our marketing and advertising programs. All companies providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.
  • Companies within the Tencent corporate groupwho process your personal information in order to operate the Service. All related group companies may only use your personal information in accordance with this privacy policy.
  • Regulators, judicial authorities, law enforcement agencies, and other third parties for safety, security, or compliance with law.There are circumstances in which we are legally required to disclose information about you to authorities, such as to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity' s request when that governmental entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to:
    • enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;
    • detect, prevent or otherwise address security, fraud or technical issues; or
    • protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
  • A third party that acquires all or substantially all of us or our business.We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.
6. The Security of Your Personal Information
  • We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Service or otherwise via the Internet; any transmission of your information which you do at your own risk.
7. Data Retention
Personal InformationRetention Policy
  • Registration information Social media log in information
  • Customer service information
  • WeCom information
  • Testing information
  • Quota management information
  • Game installation package information
Stored for the lifetime of your use of the Service (i.e. until account deletion in accordance with your request) and then for 30 days, except to the extent such information is required to be retained in accordance with regulatory or legal obligations.
Payment records2 years.
Performance and analytics informationStored for 30 days.
*Please see the section above titled "How We Use Your Personal Information" for a full description of each category of data.
If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.
8. Your Rights
Some jurisdictions' laws grant specific rights to users of the Service, which are set out in this section.
This section entitled "Your Rights" applies to users that are located in the Relevant Jurisdictions. If you are located in a territory outside a Relevant Jurisdiction, please refer to the Supplemental Jurisdiction-Specific Terms for an overview of your rights and how these can be exercised.
The sub-sections entitled "Access", "Correction", and "Erasure" also apply to users that are located in Canada.
You have certain rights in relation to the personal information we hold about you, depending on where you are located. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances). To exercise any of your rights, please contact us at DPO_WeTest@wetest.net.
Where we act as a data processor, you should contact the data controller to exercise any of your rights.
Access
You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account. If you believe we hold any other personal information about you, please contact us at DPO_WeTest@wetest.net.
Portability
You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent (e.g., survey information) or pursuant to our contract with you (e.g., registration information), as described above in the section "How We Use Your Personal Information". You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party, with certain exceptions. We will provide further information to you about this if you make such a request.
If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another' s rights (for example, where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).
Correction
You have the right to correct any of your personal information we hold that is inaccurate. You can access the personal information we hold about you by logging into your Service account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at DPO_WeTest@wetest.net.
Erasure
You can delete your account, or remove certain personal information, by logging into your Service account. If there is any other personal information you believe we process that you would like us to erase, please contact us at DPO_WeTest@wetest.net.
We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Service and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.
Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another' s protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
Objection
You have the right to object to our processing of your personal information. We will consider your request in other circumstances as detailed below by contacting us at DPO_WeTest@wetest.net.
To the extent provided by applicable laws and regulations, you may withdraw any consent you previously provided to us for certain processing activities by contacting us at
DPO_WeTest@wetest.net. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service.
9. Announcements
We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Service for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.
10. Contact
Questions, comments and requests regarding this Privacy Policy should be addressed to DPO_WeTest@wetest.net.
In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at DPO_WeTest@wetest.net and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the region in which you live or work where you think we have infringed data protection laws.
11. Changes
If we make any changes to this Privacy Policy, we will post the updated Privacy Policy here and make necessary notifications in accordance with applicable laws. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.
12. Language
Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.
SUPPLEMENTAL TERMS - JURISDICTION-SPECIFIC
Some jurisdictions' laws contain additional terms for users of the Service, which are set out in this section.
If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our privacy policy above.
California
This section applies to California residents covered by the California Consumer Privacy Act of 2018 ("CCPA").
Collection and Disclosure of Personal Information
Over the past 12 months, we have collected and disclosed the following categories of personal information from or about you or your device:
  • Identifiers, such as your name as it appears on your social media profile, Open ID / user ID, IP address, device ID, device token, phone number, mailing address, email address, and nickname.. This information is collected directly from you and your device and from social media platforms if you choose to sign up using a social media account.
  • Internet or other electronic network activity information, such as your information regarding your use of the Service, including level, score, date and time stamps of actions, log-in and clickstream data and other Device Information as described in the main privacy policy. This information is collected directly from you and your device.
  • Commercial information about any transactions within the Service such as what products were purchased, how much they cost, country, payment status, device type, currency, funding source, card details, card issuing bank, amount, date, time, payment method, browser code, payment account reference, authentication code, and card bin. This information is collected from you and your device, the payment aggregator/processor, and the Google Play or Apple iOS store.
  • Geolocation data such as your region location when you set up your profile and choose to provide this information for the Service. This information is collected directly from you.
  • Audio and visual information such as your social media profile picture, photos shared in the Service, and audio messages. This information is collected directly from you and from social media platforms if you choose to sign up using a social media account.
  • Professional or employment-related information such as your profession if you choose to provide it in a survey. This information is collected directly from you.
  • Other information described in subdivision (e) of Section 1798.80, including information about your gender, nationality, or age. This information is collected directly from you in the context of being our consumer.
We collect your personal information for the following purposes:
  • To provide you with the Service, maintaining your account, providing customer service, processing payments, and delivering audio and text messages.
  • To process surveys and administer sweepstakes.
  • To improve our services, including the functionality of the Service.
  • For security and verification purposes, including to prevent and detect fraudulent activity.
  • To address and remediate technical issues and bugs.
For additional information about what each type of personal information is used for, see this chart in the main portion of the privacy policy.
We disclose personal information to the following types of entities:
  • Other companies within the Tencent group who process your personal information in order to operate the Service
  • Other companies that provide services on our behalf in support of the Service and who are prohibited by contract from retaining, using, or disclosing personal information for any purpose other than for providing their services to us
  • Regulators, judicial authorities and law enforcement agencies
  • Entities that acquire all or substantially all of our business
In the past 12 months, we have not sold Personal Information of California residents within the meaning of "sold" in the CCPA.
Rights under the CCPA
If you are a California resident, you have the right to:
  • Request we disclose to you free of charge the following information covering the 12 months preceding your request:
    • the categories of personal information about you that we collected;
    • the categories of sources from which the personal information was collected;
    • the purpose for collecting personal information about you;
    • the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and
    • the specific pieces of personal information we collected about you;
  • Request we delete personal information we collected from you, unless CCPA recognizes an exception; and
  • Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.
We aim to fulfil all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.
How to Exercise Your Rights
First, you may wish to log into your account and manage your data from there. If you are a California resident to whom the CCPA applies, you may exercise your rights, if any, regarding other data by contacting us at DPO_WeTest@wetest.net.
Canada
If you are located in Canada and wish to obtain written information about our policies and practices with respect to our service providers located outside Canada, you may contact us at DPO_WeTest@wetest.net. Our privacy experts who monitor this email address are also able to answer any questions users may have about the collection, use, disclosure or storage of personal information by our service providers.
Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any purpose other than as provided in this Privacy Policy.
France
Your Rights
Instructions for the processing of your personal data after your death
You have the right to provide us with general or specific instructions for the retention, deletion, and communication of your personal data after your death.
The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent.
You may amend or revoke your instructions at any time.
You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the event of your death, and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us.
When you wish to make such instructions, please contact us at DPO_WeTest@wetest.net.
Japan
Consent
By clicking "accept", you consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to the United States.
Collection of Special Care-required Personal Information.
The categories of personal information specified in the section "How We Use Your Personal Information " may include "special care-required personal information" (i.e., sensitive information as detailed under applicable law), and you consent to the collection of such information.
Your Rights
You may request us to notify you about the purposes of use of, to disclose, to make any correction to, to discontinue the use or provision of, and/or to delete any and all of your personal information which is stored by us, to the extent provided by the Act on the Protection of Personal Information of Japan. When you wish to make such requests, please contact us at DPO_WeTest@wetest.net.
Republic of Korea
How We Store and Share Your Personal Information
Delegation of Processing
For the performance of the services detailed in this privacy policy, we delegate the processing of your personal information to the following professional service providers:
Name of DelegateeCountry to which Personal Information is to be transferredTypes of Personal Information providedPurpose of Use by DelegateePeriod of Retention and Use by Delegatee
Tencent Cloud LLCUnited StatesAll personal informationData center services and infrastructureFor the data retention period specified under "How We Store and Share Your Personal Information"
Harvest Sharp LimitedPRCamount, currency, time and date, order ID and merchant userIDPayment servicesFor the data retention period specified under "How We Store and Share Your Personal Information"
Data Destruction
Personal information is retained in accordance with the data retention periods as detailed in section "Data Retention". With the exception of the personal information set out below, personal information, which has fulfilled the purpose for which it was collected or used, and has reached the period of time during which personal information was to be possessed, will be destroyed in an irreversible way. Personal information stored in electronic files will be deleted safely in an irreversible way by using technical methods, and printed information will be destroyed by shredding or incinerating such information.
The personal information detailed in section "Data Retention" are required to be retained pursuant to the following laws (to the extent applicable):
Act on the Consumer Protection in Electronic Commerce, Etc.Article 6 of the Act on the Consumer Protection in Electronic Commerce
In an electronic commerce or a mail-order sale:
  • Records regarding labelling and advertising (6 months)
  • Records regarding execution or withdrawal of a contract (5 years)
  • Records regarding the payment of a price and the supply of goods and services (5 years)
  • Records regarding customer services or dispute resolution (3 years)
Protection of Communications Secrets ActArticle 41 of the Decree of the Act, Article 15-2 of the Protection of Communications Secrets Act
  • Log records, IP address (3 months)
  • The date of telecommunications by users, the time that the telecommunications start and end, the frequency of use (12 months)
Your Rights
You may exercise rights related to the protection of personal information by requesting access to your personal information or the correction, deletion or suspension of processing of your personal information, etc. pursuant to applicable laws such as the Personal Information Protection Act ("PIPA").
You may also exercise these rights through your legal guardian or someone who has been authorized by you to exercise the right. However, in this case, you must submit a power of attorney to us in accordance with the Enforcement Regulations of the PIPA.
Upon your request, we will take necessary measures without delay in accordance with applicable laws such as the PIPA.
You can also withdraw your consent or demand a suspension of the personal information processing at any time.
Additional Use and Provision of Personal Information
In accordance with the PIPA, we may use or provide personal information within the scope of reasonably related to the initial purpose of the collection, in consideration of whether disadvantages have been caused to data subjects and whether necessary measures have been taken to secure such as encryption, etc. We will determine with due care whether to use or provide personal information in consideration of general circumstances including relevant laws and regulations such as the PIPA, purpose of use or provision of personal information, how personal information will be used or provided, items of personal information to be used or provided, matters to which data subjects provided consent or which were notified/disclosed to data subjects, impact on data subjects upon the use or provision, and measures taken to protect subject information. Specific considerations are as follows:
  • whether the additional use/provision is related to the initial purpose of the collection;
  • whether the additional use/provision is foreseeable in light of the circumstances under which personal information was collected and practices regarding processing;
  • whether the additional use/provision unfairly infringe on the interests of the data subject; and
  • whether the necessary security measures such as pseudonymization or encryption were taken.
Domestic Privacy Representative:
Pursuant to the Article 32-5 of Network Act and Article 39-11 of the amended PIPA, the information regarding the domestic agent is as follows:
  • Name: Tencent Korea Yuhan Hoesa
  • Address: 152, Taeheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong), Seoul, Korea
  • Telephone Number: +82-2-2185-0926
  • E-mail: DPO_WeTest@wetest.net
Contact
To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.
  • Data Protection Department, responsible for the management and safety of your personal information
  • Telephone: +82-2-2185-0926
  • Email: DPO_WeTest@wetest.net
Russia
The Service is not directed at Russian users or Russian market and, in particular, is not available in the Russian language. However, if you happen to be using the Service in Russia, this section "Russia" applies to you. By using the Service you consent to:
  • for the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 "On Personal Data" (as amended) or any replacement regulations, the processing of your information in accordance with this Privacy Policy; if legitimate interests, optimisation of the Service or carrying out of the contract are mentioned herein, you agree that, for the purposes of Russian law, the consent so provided can be considered an additional ground for processing (meaning that the processing is conducted with your consent); this consent also covers the processing of any cookies (to the extent that those qualify as personal data under Russian law);
  • the cross-border transfer of your information to any country where we have databases or affiliates, in particular the United States;
  • for the purposes of Article 152.1 of the Russian Civil Code, the processing of your image in accordance with this Privacy Policy.
The sub-sections "Access", "Correction", "Erasure", "Restriction of Processing to Storage Only", "Objection" of the section "Your Rights" above apply to users in the Russian Federation.
We will notify you of any material changes and may request you to acknowledge such changes. Unless we require your acknowledgment, you shall be deemed to have agreed to the changes if you continue using the Service after the notification.
As regards the representative for Russia, you can contact us at DPO_WeTest@wetest.net. Please include the word "Russia" in the subject line of your email.
Separate consent for using certain data
By using the Service you also consent to the sharing of your personal information with certain third parties for the purposes set out under section "How We Store and Share Your Personal Information".
You determine, in your discretion, the terms of disclosure to the general public of your personal data, by choosing to use certain features of the Service and by choosing the appropriate privacy settings in respect of your personal information in the Service.
We process your personal information subject to the terms of this Privacy Policy and your chosen features and settings.
This consent is granted for as long as you use the Services. The consent may be withdrawn by you (and you may set any restrictions on processing of your relevant personal information) at any time by contacting us (DPO_WeTest@wetest.net): please include the word "Russia" in the subject line of your email.
Singapore
By clicking "accept", you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, the United States.
Access
You have the right to access your personal information, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account. If you believe we hold any other personal information about you, please contact us at DPO_WeTest@wetest.net.
Correction
You have the right to correct any of your personal information that is inaccurate. You can access the personal information we hold about you by logging into your account. If you believe we hold any other personal information about you and that information is inaccurate, please contact DPO_WeTest@wetest.net.
Our designated data protection officer for the purposes of compliance with the Personal Data Protection Act 2012 can be contacted at DPO_WeTest@wetest.net.