FAQ

No. None of our devices is jail broken or rooted.

No, each device has a certain version of OS and cannot be changed.

The complete list of devices with all details can be found in WeTest Supported Devices. We are adding new devices to increase device availability on existing models and add new models as they come out continually.

Now, Real devices only. Simulators will coming soon.

Each device is cleaned of apps that are not expected to be there after each test run.

The maximum duration of a single device is 5 hours, and it will be automatically closed after 5 hours.

You can report the issue or contact our online customer service, describe your problem and we will help you solve it ASAP.

Live Testing will timeout after 30 minutes of inactivity.

We promise that no other user can have access to your data. This is why we have a clean up phase after each test. We will uninstall all user apps and delete data.
Finally, we will check whether the clean-up was successful and block the device for other users when we find your data has not been removed properly.

If you are not familiar with automated testing, we recommended you follow the quick start section and use our samples. Quick Start